ICT Service Request Portal
Access official ICT service request forms for technical support, website updates, ICT equipment allocation, system access, data management, maintenance, and ICT clearance services.
13
Official Forms
24/7
Digital Access
100%
Approved Documents
ICT
Department
ICT Service Categories
Quickly find the ICT service you require and download the corresponding request form.
Data Management
Backup, restore and data protection services.
ICT Support
Technical support, maintenance and equipment allocation.
Systems & Security
System access, website requests and privileged accounts.
Clearance & Assets
Staff clearance, student clearance and property movement.
ICT Service Request Forms
Download the appropriate ICT service request form to initiate your request. All forms are official Rongo University ICT Department documents.
Data Backup Service Form
Request secure backup of institutional files, folders and digital information.
Download FormMovement of University Property
Approval for movement of ICT equipment and university assets.
Download FormICT Need Analysis Form
Request assessment for ICT requirements and service planning.
Download FormWebsite Content Service Request
Request updates to the official Rongo University website.
Download FormICT Service Workflow
Our structured ICT service process ensures timely, transparent, and efficient service delivery.
1
Submit Form
2
ICT Receives Request
3
Verification
4
Approval
5
Service Delivery
Why Use Official ICT Forms?
ISO Compliance
Get ISO Compliant by using the Official ICT Forms.
Faster Processing
Requests are routed directly to the appropriate ICT team.
Better Tracking
Every ICT request is documented and monitored until completion.
Improved Accountability
Ensures transparency and proper authorization.
Secure ICT Services
Protects institutional systems and university information.
Need ICT Assistance?
The ICT Department is committed to providing reliable, secure, and timely technology services that support teaching, learning, research, and university administration.
